customers for life through service Futrell, Charles Primary Author mixed material bibliography New York McGraw Hill 2014 en English

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xxxvi, 630 p. : Illust. ; 26 cm Using a learning-by-doing approach, this text provides students with a basic understanding of what goes on in the sales arena. Each chapter contains real-life sales challenges to increase student involvement and discussion, and there are end-of-chapter ethical dilemmas asking "what would you do?" Selling 658.85 9781259060557 e-Library Universitas Pertamina Be Global Leader 658.85 FUT f 3271/PUP/2016 Perpustakaan Universitas Pertamina 658.85 FUT f c.1 6953/PUP/2018 Perpustakaan Universitas Pertamina 658.85 FUT f c.2 Fundamentals_of_Selling%252C_customers_for_life_through_service.jpg.jpg 1052 2017-06-21 12:02:15 2018-11-21 14:18:08 machine generated Computer Science Management Economics