APA Style
Cockerell, Lee. (2013).
The Customer Rules : the 39 essential rules for delivering sensational service .
New York:
Crown publishers.
Chicago Style
Cockerell, Lee.
The Customer Rules : the 39 essential rules for delivering sensational service.
New York:
Crown publishers,
2013.
Text.
MLA Style
Cockerell, Lee.
The Customer Rules : the 39 essential rules for delivering sensational service.
New York:
Crown publishers,
2013.
Text.
Turabian Style
Cockerell, Lee.
The Customer Rules : the 39 essential rules for delivering sensational service.
New York:
Crown publishers,
2013.
Print.