APA Style
Schmenner, Roger W.. (1995).
Service Operations Management .
New Jersey:
Prentice Hall.
Chicago Style
Schmenner, Roger W..
Service Operations Management.
New Jersey:
Prentice Hall,
1995.
Text.
MLA Style
Schmenner, Roger W..
Service Operations Management.
New Jersey:
Prentice Hall,
1995.
Text.
Turabian Style
Schmenner, Roger W..
Service Operations Management.
New Jersey:
Prentice Hall,
1995.
Print.