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  <title>The Business Relationship Management Handbook :</title>
  <subTitle>the essential part of any IT/business alignment strategy</subTitle>
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  <namePart>Menken, Ivanka</namePart>
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  <extent>179 p. : Illust. ; 25 cm</extent>
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  <topic>Information Technology</topic>
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  <topic>Industrial Management</topic>
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  <topic>Negotiation in Business</topic>
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  <topic>Customer Relations--Management</topic>
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  <topic>Customer Relations--Management--Data Processing</topic>
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