a practical guide to using the balanced scorecard Olve, Nils-Göran Primary Author Roy, Jan Primary Author Wetter, Magnus Primary Author mixed material bibliography West Sussex John Wiley & Sons 1997 en English

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xiii, 347 p. : Illust. ; 24 cm In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. Strategic Planning Industrial productivity Organizational Effectiveness Performance Organizational effectiveness--Evaluation Industrial productivity--Measurement Balanced scorecard (Management) Work Measurement 658.4012 9780471986232 e-Library Universitas Pertamina Be Global Leader 658.4012 OLV p 4228/PUP/2017 Perpustakaan Universitas Pertamina 658.4012 OLV p c.1 51VKG1EX39L._SX319_BO1%252C204%252C203%252C200_.jpg.jpg 2170 2018-07-20 14:45:40 2018-07-30 17:31:08 machine generated Mechanical Engineering Management