APA Style

Wirtz, Jochen, Lovelock, Christopher H.. (2016). Service Marketing : people, technology, strategy (Ed. 8th). New Jersey: World Scientific Publishing.

Chicago Style

Wirtz, Jochen, Lovelock, Christopher H.. Service Marketing : people, technology, strategy. Ed. 8th New Jersey: World Scientific Publishing, 2016. Text.

MLA Style

Wirtz, Jochen, Lovelock, Christopher H.. Service Marketing : people, technology, strategy. Ed. 8th New Jersey: World Scientific Publishing, 2016. Text.

Turabian Style

Wirtz, Jochen, Lovelock, Christopher H.. Service Marketing : people, technology, strategy. Ed. 8th New Jersey: World Scientific Publishing, 2016. Print.