This new edition offers readers a step-by-step guide to building user-friendly system interfaces.; Packed with real-world examples of proven interface designs for both Web-based and traditional information systems, the book is especially ideal for developers who are designing user interfaces for the first time.; Revised material includes an expanded discussion of usability and the design lifecycle, new coverage of Web-based systems, additional material on system usability testing, and the incorporation of guidelines for small devices.; The companion Web site provides solutions to exercises inc