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  <title>Social Media Marketing in Tourism and Hospitality</title>
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  <namePart>Minazzi, Roberta</namePart>
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   <placeTerm type="text">Switzerland</placeTerm>
   <publisher>Springer</publisher>
   <dateIssued>2015</dateIssued>
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  <languageTerm type="text">English</languageTerm>
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  <extent>xix, 163 p. ; 25 cm</extent>
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 <note>This book describes ongoing developments in social media within the tourism and hospitality sector, highlighting impacts on both the demand and the supply side. It offers a combination of theory and practice, with discussion of real-life business experiences. The book is divided into three parts, the first of which provides an overview of recent trends in social media and user-generated content, clarifies concepts that are often used in an overlapping way and examines the &quot;digitization of word of mouth&quot; via online networks. The second part analyzes the impacts that social media can have on.</note>
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 <subject authority="">
  <topic>Economics</topic>
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 <subject authority="">
  <topic>Marketing</topic>
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 <subject authority="">
  <topic>Internet Marketing</topic>
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 <subject authority="">
  <topic>Mass Media</topic>
 </subject>
 <subject authority="">
  <topic>Tourism--Marketing</topic>
 </subject>
 <subject authority="">
  <topic>Social Media</topic>
 </subject>
 <classification>338.4791</classification>
 <identifier type="isbn">9783319051819</identifier>
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  <physicalLocation>e-Library Universitas Pertamina Be Global Leader</physicalLocation>
  <shelfLocator>338.4791 MIN s</shelfLocator>
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  <departmentName>Computer Science</departmentName>
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  <departmentName>Management</departmentName>
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  <departmentName>Economics</departmentName>
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