APA Style

Levit, Steve. (1994). Quality is Just the Beginning: managing for total responsiveness . New York: McGraw Hill.

Chicago Style

Levit, Steve. Quality is Just the Beginning: managing for total responsiveness. New York: McGraw Hill, 1994. Text.

MLA Style

Levit, Steve. Quality is Just the Beginning: managing for total responsiveness. New York: McGraw Hill, 1994. Text.

Turabian Style

Levit, Steve. Quality is Just the Beginning: managing for total responsiveness. New York: McGraw Hill, 1994. Print.