APA Style

Makkar, Urvashi, Makkar, Harinder Kumar. (2012). Customer Relationship Management . New Delhi: McGraw Hill Education.

Chicago Style

Makkar, Urvashi, Makkar, Harinder Kumar. Customer Relationship Management. New Delhi: McGraw Hill Education, 2012. Text.

MLA Style

Makkar, Urvashi, Makkar, Harinder Kumar. Customer Relationship Management. New Delhi: McGraw Hill Education, 2012. Text.

Turabian Style

Makkar, Urvashi, Makkar, Harinder Kumar. Customer Relationship Management. New Delhi: McGraw Hill Education, 2012. Print.