This significantly updated and enhanced edition of Learning to Fly shows exactly how to put knowledge management theory into practice, sharing the tools and insights of two leading practitioners." "In Learning to Fly, Chris Collison and Geoff Parcell share their experiences from a wide range of the world's leading and learning knowledge management organizations. It is a practical, pragmatic workbook packed with hints and tips to help managers put knowledge management into action immediately. This edition also comes with a supporting CD-ROM with many useful and intelligent interactive tools for the budding knowledge manager.