5560 412 10 for service industries, government entities, and nonprofit organizations Brimson, James A. Primary Author Antos, John Primary Author mixed material 047101351X New York John Wiley & Sons 1994 Activity-Based_Management.jpg.jpg creating and sustaining, superior performance Porter, Michael E. Primary Author mixed material 0684841460 New York The Free Press 1985 Competitive_Advantage%2C_creating_and_sustaining%2C_superior_performance.jpg.jpg power, meaning and design Scarbrough, Harry Primary Author Corbett, J. Martin Primary Author mixed material 9780415059411 London Routledge 1992 Technology_and_Organization.jpg.jpg a field guide to scaling up your business Blumberg, Matt Primary Author mixed material 9781118548363 New Jersey John Wiley & Sons 2013 Startup_CEO.jpg.jpg Meyers, Robert A. Editor Dittrick, Diane Kender Editor mixed material 9780471316121 New York John Wiley & Sons 1999 Encyclopedia_of_Environmental_Pollution_and_Cleanup.jpg.jpg kisah para pekerja lapangan minyak Agoeng Wijaya Primary Author Ayu Prima Sandi Primary Author Herry Gunawan Primary Author Marduyah Chamim Primary Author Nugroho Dewanto Primary Author Yandi Rofiandi Primary Author mixed material 9786021726112 Balikpapan EP Asset 5 2015 Mereka_yang_Berpeluh%2C_kisah_para_pekerja_lapangan_minyak.jpg.jpg Practical knowledge management from some of the world's leading learning organizations Collison, Chris Primary Author Parcell, Geoff Primary Author mixed material 9781841125091 West Sussex Capstone 2004 Learning_to_Fly.jpg.jpg how little things can make a big difference Gladwell, Malcolm Primary Author mixed material 9780316346627 New York Back Bay Books 2002 The_Tipping_Point%2C_how_little_things_can_make_a_big_difference.jpg.jpg cases and readings Sasser, W. Earl, Jr. Primary Author Hart, Christopher W. L. Primary Author Heskett, James L. Primary Author mixed material 0029140919 New York The Free Press 1991 The_Service_Management_Course.jpg.jpg from top-down control to bottom-up empowerment Johnson, H. Thomas Primary Author mixed material 0029165555 New York The Free Press 1992 Relevance_Regained.jpg.jpg