5560 544 10 integrating customer focus across the firm Zeithaml, Valerie A. Primary Author Bitner, Mary Jo Primary Author Gremler, Dwayne D. Primary Author mixed material 9780071086967 New York McGraw Hill 2013 Services_Marketing%2C_integrating_customer_focus_across_the_firm.jpg.jpg Walpole, Ronald E. Primary Author Myers, Raymond H. Primary Author Myers, Sharon L. Primary Author mixed material 9781292023922 Essex Pearson 2014 probability_and_Statistics.jpg.jpg Blank, Leland Primary Author Tarquin, Anthony Primary Author mixed material 9780071086097 New York McGraw Hill 2012 Engineering_Economy.jpg.jpg McDaniel, Carl Primary Author Gates, Roger Primary Author mixed material 9781118808849 New Jersey John Wiley & Sons 2015 Marketing_Research.jpg.jpg Mishkin, Frederick S. Primary Author Eakins, Stanley G. Primary Author mixed material 9781292060484 Essex Pearson 2015 Financial_Markets_and_Institutions.jpg.jpg the art of modeling with spreadsheets Powell, Stephen G. Primary Author Baker, Kenneth R. Primary Author mixed material 9781118582695 New Jersey John Wiley & Sons 2014 Management_Science%2C_the_art_of_modeling_with_spreadsheets.jpg.jpg Cecchetti, Stephen G. Primary Author Schoenholtz, Kermit L. Primary Author mixed material 9789814575164 New York McGraw Hill 2015 Money%2C_Banking%2C_and_Financial_Markets.jpg.jpg 15th edition Dessler, Gary Primary Author mixed material 9781292152103 Essex Pearson 2017 human_resource_management_dessler_15th_edition.jpg.jpg Wirtz, Jochen Primary Author Chew, Patricia Primary Author Lovelock, Christopher Primary Author mixed material 9789810686185 Singapore Pearson 2012 Essentials_of_Services_Marketing.jpg.jpg Hillier, Frederick S. Primary Author Lieberman, Gerald J. Primary Author mixed material 9789814577205 New York McGraw Hill 2015 Introduction_to_Operations_Research.jpg.jpg