| dc.description.abstract | Rizal Suryana. 105219031. DESIGN AND DEVELOPMENT OF AN ONLINE QUEUE SYS-
TEM FOR TASIKMALAYA CITY REGIONAL GENERAL HOSPITAL BASED ON A WEBSITE.
Currently, the patient queuing system at Tasikmalaya City Hospital still uses a manual system,
which often results in a pile of queues and irregularities in patient data management. This was
conveyed by Diskominfo employees as representatives of the Tasikmalaya City Hospital when
interviewed on June 26, 2023. In addition, from interviews with several patients who have
visited Tasikmalaya City Hospital, it was found that the main challenge faced is the need to
come early to get a queue number, which is then followed by waiting for the administration
process. This often results in patients spending a lot of time in the registration process, which
can take anywhere from 2 to 5 hours. The purpose of this research is to develop a Website-Based
Online Queuing Application for Tasikmalaya City Hospital to streamline the queuing process
for prospective patients. The development of the online queue application of Tasikmalaya City
Hospital based on the website uses the waterfall method which has been adjusted to the needs
starting from the requirement definition stage to Integration and system testing. System testing is
done using 15 test cases. Based on the test results, it shows that the Tasikmalaya City Hospital
online queue application meets the system requirements. This research produces a Hospital
online queuing application that can help the queuing process run efficiently. The application
provides features for patients to register for queue numbers online, check registration status, and
view live queues. Furthermore, the application also provides features for registration admins to
register queue numbers for patients who come directly to the hospital, and features to manage
queues for poly admins such as starting the queue process and setting schedules and queue
quotas for poly.
Keywords: Online queuing system, website application, waterfall, Tasikmalaya City Regional
General Hospital. | en_US |
