PENINGKATAN PROSES ORDER PICKING DENGAN MINIMASI JARAK TEMPUH PADA GUDANG PT CIPTA KRIDA BAHARI

Abstract

The digital technology era has introduced new ways for companies to collaborate, driving the growth of outsourcing, which is considered to provide added value to customers and maintain profitability. One of the key activities that support warehouse operational performance is order picking. Errors in the order picking process can lead to financial losses and decreased warehouse performance. This study aims to improve order picking performance at PT Cipta Krida Bahari (CKB), one of the largest warehouse providers in Indonesia. The research focuses on designing a storage layout within PT CKB's warehouse using the Travelling Salesman Problem (TSP) model to minimize travel distance during order picking activities. The study proposes two alternative layouts, and the results indicate that the redesigned layout can reduce order picking distances and improve order picking utilization. Specifically, Layout 2 increased utilization by 13%, while Layout 1 resulted in a 3% improvement. The increase in utilization enhances warehouse performance, particularly in order picking operations.