Browsing FACULTY OF INDUSTRIAL TECHNOLOGY by Author "Manik, Anastasia Rosinta Aprilia"

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMPERTAHANKAN LOYALITAS PADA SPBU DI DAERAH KHUSUS JAKARTA

Manik, Anastasia Rosinta Aprilia (2025-08-06)

The growth in the number of vehicles in the Jakarta Special Region area has a direct impact on the increasing demand for Fuel Oil (BBM) and the intensity of petrol station services. This condition requires improving the ...