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The Customer Rules : the 39 essential rules for delivering sensational service
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The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.
Availability
| 4093/PUP/2017 | 658.812 COC c c.1 | Perpustakaan Universitas Pertamina | Available |
Detail Information
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| Call Number |
658.812 COC c
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| Publisher | Crown publishers : New York., 2013 |
| Collation |
xiv, 189 p. ; 20 cm
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| Language |
English
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| ISBN/ISSN |
9780770435608
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| Classification |
658.812
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| Statement of Responsibility |
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Other version/related
No other version available
