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The Customer Service Survival Kit : what to say to defuse even the worst customer situations
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Availability
| 3626/PUP/2017 | 658.812 GAL c c.1 | Perpustakaan Universitas Pertamina | Available |
Detail Information
| Series Title |
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| Call Number |
658.812 GAL c
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| Publisher | Amacom : New York., 2013 |
| Collation |
xvi, 189 p. ; 23 cm
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| Language |
English
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| ISBN/ISSN |
9780814431832
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| Classification |
658.812
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| Content Type |
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| Carrier Type |
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| Edition |
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| Specific Detail Info |
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| Statement of Responsibility |
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Other version/related
No other version available
