ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA BOX CRANE HOUR (STUDI KASUS: PT IPC TERMINAL PETIKEMAS AREA TANJUNG PRIOK 1)

Abstract

PT IPC Terminal Petikemas, a container terminal service provider, is committed to improving its operations. One of the important performance indicators in evaluating container terminals is box crane hour. Many factors affect box crane hour performance, including loading and unloading facilities, operator skills, vessel characteristics, and container characteristics. This research focuses on PT IPC Terminal Petikemas Area Tanjung Priok 1 Zone 1, which is the oldest terminal using the Terminal Operation System. This study aims to analyze the factors that affect box crane hour performance to improve operational efficiency. Analysis using multiple linear regression models shows that, partially, loading and unloading facilities and vessel characteristics have a positive and significant influence on box crane hour performance, with significance values of 0.000 and 0.004, respectively. However, operator skills and container characteristics, although positively related, were not significant to box crane hour performance. This difference in findings compared to previous studies may be due to differences in work environment and research indicators. Furthermore, the results show that the calculated F value > F table, with 14.635 > 2.531 and a significance value of 0.000, which is less than 0.05. Therefore, H5 is accepted, which means that loading and unloading facilities, operator skills, container characteristics, and ship characteristics jointly affect box crane hour performance. Based on the R Square value, about 50.2% of the box crane hour performance can be explained by the four independent variables used: loading and unloading facilities, operator skills, container characteristics, and ship characteristics. The remaining 49.8% is influenced by other variables not examined in this study. Furthermore, using the SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis method, the proposed strategies include modernization of stevedoring equipment that frequently breaks down, regular preventive maintenance, development of a Terminal Operation System, employee training, expanding the market so as not to rely on major customers, and increased cooperation between groups. In conclusion, this study indicates that certain factors affect the performance of box crane hour at PT IPC Terminal Petikemas Area Tanjung Priok 1 Zone 1. With appropriate strategies, the company can overcome internal weaknesses and face external threats to improve operational efficiency and business sustainability.